Privacy Policy

ChiroDOT Mobile Health Services (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy, confidentiality, and security of your personal and health information. This Privacy Policy and Notice of HIPAA Privacy Practices explains how we collect, use, disclose, and safeguard your information in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

We provide chiropractic care, DOT and non-DOT physical examinations, drug and alcohol testing, wellness screenings, and related mobile and in-office healthcare services. By accessing our website, scheduling services, or receiving care, you acknowledge and agree to the practices described in this notice.

We may collect personal information including, but not limited to, your name, date of birth, mailing address, email address, phone number, employer or company name, and payment information. We also collect protected health information (“PHI”), which may include medical history, examination findings, diagnostic results, treatment notes, DOT compliance records, drug testing information, and other health-related data necessary to provide care. Additionally, we may collect technical information such as IP address, browser type, and website usage data through cookies or analytics tools.SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

Information is collected through online appointment scheduling systems, electronic or paper intake forms, in-person or mobile service encounters, phone calls, emails, text messages, payment processing systems, and third-party platforms used for scheduling, billing, documentation, or regulatory compliance.

Your information is used solely for legitimate business and healthcare purposes, including providing medical and chiropractic services, coordinating care, scheduling appointments, processing payments and insurance claims, maintaining accurate medical records, complying with DOT and FMCSA requirements, communicating with you regarding your care or services, and improving our operations and patient experience.

We take reasonable and appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These safeguards include secure electronic health record systems, encrypted data transmission, restricted access to authorized personnel only, and the use of HIPAA-compliant platforms when applicable. While we strive to protect your information, no electronic transmission or storage system can be guaranteed to be completely secure.

We do not sell, rent, or trade your personal or health information. Your information may be shared only as permitted or required by law, including with healthcare providers, laboratories, or service partners involved in your care; with billing, payment processing, or scheduling vendors; to comply with legal obligations, audits, subpoenas, or regulatory requirements; or with your written authorization. Any third parties receiving information are required to maintain confidentiality and appropriate security protections.

HIPAA Notice of Privacy Practices

Under HIPAA, we are required by law to maintain the privacy of your protected health information and to provide you with this Notice explaining our legal duties and privacy practices. We may use and disclose your protected health information without your authorization for purposes of treatment, payment, and healthcare operations, as permitted by law.

You have the right to inspect and obtain a copy of your medical records, request corrections to your protected health information, request restrictions on certain uses or disclosures, request confidential communications, receive an accounting of disclosures, and obtain a paper or electronic copy of this Notice upon request. Requests must be made in writing and may be subject to certain legal limitations.

We are required to notify you in the event of a breach of unsecured protected health information as defined by HIPAA. We reserve the right to change the terms of this Notice at any time, and any revised Notice will apply to all information we maintain. Updated notices will be made available upon request and posted on our website, if applicable.

No Guarantee of Insurance Coverage

Verification of insurance benefits is not a guarantee of payment or coverage. Insurance coverage and payment determinations are governed solely by the terms of your insurance plan. Responsibility for payment of services remains with the patient.

Contact Information

If you have any questions about this Privacy Policy or Notice of HIPAA Privacy Practices, wish to exercise your rights, or have concerns about how your information is handled, please contact:

ChiroDOT Mobile Health Services

Attn: Privacy Officer

Email: support@chirodotmhs.com

Phone: (678) 904-2074

Website: www.chirodotmhs.com